NHS Healthcare
Digital Wayfinding
SyncDisplay is delivering intelligent digital wayfinding, real-time queue management, and emergency broadcast systems across NHS Trusts and private healthcare facilities throughout the UK.
Reduction in staff time spent giving directions
Reduction in perceived patient wait time
Patient satisfaction with wayfinding
Emergency broadcast propagation to all screens
Transforming the
Patient Journey
Navigating a large NHS hospital is one of the most stressful experiences a patient or visitor can face. Studies show that up to 30% of first-time visitors get lost, and frontline staff spend an average of 47 minutes per shift giving directions — time that should be spent on patient care.
SyncDisplay is addressing this with a comprehensive digital wayfinding ecosystem: interactive touchscreen kiosks at entrances, digital directional signage throughout corridors, real-time queue management displays in waiting areas, and an emergency broadcast system that reaches every screen in the trust within three seconds.
Built for
Healthcare Environments
Every feature designed with patient safety, clinical workflow, and NHS compliance requirements at the forefront.
Interactive Wayfinding Kiosks
55-inch portrait touchscreen kiosks at all entrances and key junctions. Patients search by department, consultant name, or ward number and receive step-by-step directions with floor-by-floor maps.
Real-Time Queue Management
Live patient queue displays in waiting rooms showing ticket numbers, estimated wait times, and consultation room assignments. Reduces perceived wait time by up to 35%.
Emergency Broadcast Override
One-click emergency broadcast pushes critical alerts to every screen in the trust simultaneously. Fire evacuation, major incident, and lockdown protocols supported with pre-configured templates.
Health Promotion Content
Scheduled health awareness campaigns, vaccination reminders, and NHS service announcements play automatically between wayfinding content. Fully compliant with NHS communications guidelines.
DSPT & GDPR Compliant
Data Security and Protection Toolkit (DSPT) compliant architecture. No patient data stored on signage devices. All content managed through NHS-approved secure cloud infrastructure.
Offline Resilience
All wayfinding maps and content cached locally. Screens continue to function during network outages, ensuring patients always have access to directional information.
Corridor Wayfinding Signage
Directional screens at every junction with real-time department status and health promotion content.
Emergency Broadcast System
One-click override pushes critical alerts to every screen trust-wide in under 3 seconds.
Designed for Every
Healthcare Environment
Acute Hospital Trusts
Multi-site wayfinding across large acute trusts with hundreds of departments, wards, and outpatient clinics. Centralised management from a single dashboard.
Community Health Centres
Smaller deployments for GP surgeries, community hospitals, and health centres. Queue management and appointment reminders for primary care settings.
Mental Health Trusts
Sensitive, calming content design for mental health environments. Reduced visual complexity with clear, reassuring wayfinding and health promotion content.
Private Healthcare
Premium branded wayfinding for private hospitals and clinics. Luxury aesthetic with full brand customisation, concierge-style patient journey support.
NHS-Grade
Security & Compliance
Healthcare environments demand the highest standards of data security and regulatory compliance. SyncDisplay is built from the ground up to meet NHS and private healthcare requirements.
Live in
10 Weeks
Our proven healthcare deployment methodology minimises disruption to clinical operations and gets your system live quickly.
Discovery
Week 1–2Site survey, stakeholder workshops, wayfinding audit, and technical assessment of existing infrastructure.
Design
Week 3–4Content design, map creation, brand alignment, and accessibility review with patient experience team.
Installation
Week 5–8Hardware installation, network configuration, and SyncDisplay CMS deployment across all sites.
Training
Week 9Staff training for communications team, IT administrators, and emergency broadcast coordinators.
Go Live
Week 10Phased go-live with hypercare support, performance monitoring, and patient feedback collection.