Terms of Service

1. Agreement to Terms

By downloading, installing, or using the SyncDisplay application ("App") or accessing the SyncDisplay web platform at syncdisplay.uk ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App or Service.

These Terms constitute a legally binding agreement between you (or the organisation you represent) and PT Services UK Limited, a company registered in England and Wales.

2. Description of Service

SyncDisplay is a cloud-based digital signage management platform that enables businesses to:

• • Remotely manage and monitor digital display screens
• • Create, schedule, and publish digital content
• • Access analytics and proof-of-play reporting
• • Manage point-of-sale operations via the integrated EPOS system
• • Receive emergency broadcast alerts

3. Account Registration

To use the Service, you must create an account. You agree to:

• • Provide accurate and complete registration information
• • Maintain the security of your account credentials
• • Notify us immediately of any unauthorised access
• • Accept responsibility for all activity under your account

You must be at least 18 years old and have the authority to bind your organisation to these Terms.

4. Acceptable Use

You agree not to use the Service to:

• • Display illegal, defamatory, obscene, or harmful content
• • Violate any applicable laws or regulations
• • Infringe the intellectual property rights of others
• • Transmit malware, viruses, or malicious code
• • Attempt to gain unauthorised access to our systems
• • Resell or sublicense the Service without our written consent (except under the MSP programme)
• • Display content that discriminates based on protected characteristics

5. Content Ownership and Licence

You retain full ownership of all content you upload to the Service ("Your Content"). By uploading content, you grant PT Services UK Limited a non-exclusive, worldwide licence to store, process, and display Your Content solely for the purpose of providing the Service to you.

You represent and warrant that:

• • You own or have the right to use all content you upload
• • Your content does not infringe any third-party rights
• • Your content complies with all applicable laws

6. Subscription and Payment

6.1 Plans

SyncDisplay is offered on a subscription basis. Current plans and pricing are available at syncdisplay.uk/pricing.

6.2 Billing

Subscriptions are billed monthly or annually in advance. Payments are processed by Stripe, Inc. in accordance with their terms of service.

6.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for unused portions of a billing period.

6.4 Price Changes

We will provide 30 days' notice of any price changes. Continued use of the Service after the effective date constitutes acceptance of the new pricing.

7. Service Availability

We target 99.9% uptime for the Service. Planned maintenance will be announced in advance. We are not liable for downtime caused by force majeure events, third-party service failures, your network or device issues, or scheduled maintenance.

8. Intellectual Property

The SyncDisplay platform, including all software, designs, trademarks, and documentation, is the intellectual property of PT Services UK Limited. You may not copy, modify, distribute, or create derivative works without our written consent.

9. Limitation of Liability

To the maximum extent permitted by law, PT Services UK Limited shall not be liable for:

• • Indirect, incidental, or consequential damages
• • Loss of profits, revenue, or data
• • Damages arising from your use of the Service
• • Third-party content displayed on your screens

Our total liability to you shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless PT Services UK Limited from any claims, damages, or expenses arising from your use of the Service, your content, your violation of these Terms, or your violation of any third-party rights.

11. Termination

We may suspend or terminate your account if you:

• • Violate these Terms
• • Fail to pay subscription fees
• • Engage in fraudulent activity

Upon termination, your access to the Service will cease and your data will be deleted in accordance with our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notification with at least 14 days' notice. Continued use of the Service after the effective date constitutes acceptance.

14. Contact